| SERVICE PLAN | EQUIPMENT INVOLVED | INSTALL and SET-UP | SERVICE COVERAGE | COST of SERVICE |
| Directory Listing | No | No | No | Free
Allows a office to provide their video conferencing Address |
| Consulting Plan | No | No | Yes
Troubleshooting the current Video Conferencing system and solving the immediate problem or reviewing which type of equipment would resolve the issue. | Per Issue
$ 250 (Includes a report of our analysis on your particular situation.) |
| Silver Plan | Yes
enlighten technologies Mobile Video Unit. | No | Yes
Providing limited video conferencing to point to point address with some multiple party conferences. No security provided. | Per Issue
$79.99 per month |
| Gold Plan | Yes
rental or lease of enlighten Tech Custom Video Unit. | Yes/No
Phone analysis and review of current Videoconferencing capabilities. Assistance for the IT support staff and training, if needed. Possible travel to location for install. | Yes
Providing full video conferencing with the ability to have multiple party conferences. No security provided.Full technical coverage, per request, of the current videoconferencing unit, routers and switches. | Per Issue
$499 per month, plus the cost of travel, if it is required. |
| Premium Plan | Yes
Includes rental of routers, switches and Video Units. | Yes/No
Phone analysis and review of system capabilities. Travel to location for set-up and/or to assist with system. Assistance for the support staff. | Yes
Full coverage of routers and switches, only if provided by enlighten™. Full technical assistance, plus support and monitoring, 8am-5pm Monday thru Friday, with extended service available upon request. | One Year Contract
$750 per month/per location, plus a one time set-up charge that will include install, travel, and expenses at the current rate. (Please call for pricing quote.) |
| Deluxe Plan | Yes
Includes routers, switches, and purchasing of video units, cameras, etc. – all of the basics needed for videoconferencing with security. | Yes/No
Onsite analysis and review of system capabilities. Onsite training of technical support staff. Travel to location for set-up and install. Full set-up and delivery, which includes shipping of necessary equipment. | Yes
Full coverage of the equipment, such as routers, switches, video stations, and additional items needed for the establishment of a videoconferencing network. Line connectivity for a T-1 with 24/7 unlimited data, video, and voice communication. Full technical assistance with 24/7 support and monitoring. | One Year Contract
$3,500 per month/per location - pricing based on location and number of video units. (Pricing subject to change. Please call for pricing quote and discounts.) |
All quotes are FREE-OF-CHARGE! If we can't resolve your issue, the call and service are FREE. For further information
regarding our consulting services, or to receive assistance today, please call us toll-free at 1-800-529-5121, or send an e-mail to
one of the following accounts:
Chad Bigler - Network Engineering
Technical Support bigler@enlightentech.net
IT@enlightentech.net